Candidate Care

We are proud and privileged to have long-term relationships with thousands of consultants across a wide variation of IT job profiles. The relationships we develop with IT professionals are equally as valuable as those we have with our Clients. Every individual in the GTS organization is accountable for delivering a superior level of customer service (i.e. Candidate Care) to every single consultant we make contact with, regardless of the reason for the contact. As we migrate through the recruiting process with candidates that eventually work with our Clients, we pay very close attention them, while monitoring the ongoing details of our candidate care program.

 

Our method of Candidate Care consists of:

  • In person preparation for on-site Client interviews
  • In person 1st day orientation at the start of a new assignment
  • First week follow up with the consultant to ensure the new assignment is exceeding expectations
  • Continuous follow up every two weeks, and in person meetings on a monthly basis to address concerns, share Client feedback and further ensure expectations from the consultant and Client are being exceeded
  • Integration and sharing of the GTS culture across all individuals with the opportunity to participate in a variety of events and company activities

 

We strive to achieve a win-win-win relationship between GTS, the consultant and the Client.  Whether it is a short project, a long-term project, or a contract-to-hire end result, GTS will apply all aspects of our Candidate Care program to all individuals.