User Experience & Design (UI/UX Consulting):


Our User Experience and User Interface or UI/UX Consulting services fundamentally help our Clients ensure their products and software applications are easier to use, provide a rewarding and memorable user experience, and drive increased and productive use by the end user – whether internal employees and external customers.


Our UI/UX Consulting Practice consists of the following areas of expertise:


User Research

  • Contextual Inquiry (observing individuals doing their jobs)
  • User Interviews
  • Workflow Analysis
  • Affinity Diagrams
  • Card Sorting
  • Personas
  • Surveys
  • Focus groups

User Testing

  • Local and Remotely Moderated Testing
  • Eye-tracking Studies
  • Taxonomy Testing
  • Group and Individual Testing
  • Working Prototype Testing
  • Concept Testing
  • User Group Management
    • Screening/Recruiting Participants
    • Scheduling
    • Logistics (equipment set up, video, etc.)
    • User Incentives/Payment for Participation
  • Reporting
    • Key Findings, Executive Summary, Actionable Recommendations
    • Video Highlight Reels from User Testing

Interface Design

  • Workflow and Process Design
  • Information Architecture
  • Participatory Design
  • JAD Sessions – Joint Application Development
  • Low and High Fidelity Designs
    • Sketching (low fidelity)
    • Wireframing Tools:
      • Balsamiq (low-mid fidelity)
      • Axure (mid-high fidelity)
  • Prototyping

UI/UX Subject Matter Expert Consulting

  • Implement UI/UX Best Practices
  • Proper Application of Interface Controls
  • Application of User Accessibility Awareness
  • Cognitive Walk-throughs &Heuristic Evaluations
  • KLM/GOMs – Keystroke Level Modeling


If you are interested in learning more about how our UI/UX practice can change your business, contact us to hear more.